Transport in Heraklion is organized around multiple bus stations rather than a single central terminal. Understanding which station serves which routes is essential for avoiding missed departures and unnecessary stress.
Heraklion separates local city transport from intercity travel, and each uses different infrastructure.
Why There Is More Than One Bus Station
Heraklion handles a high volume of daily transport.
To manage this efficiently, city buses and long-distance buses operate from different stations.
This separation keeps local traffic flowing while allowing intercity routes to run on fixed schedules.
City Bus Stations in Heraklion
City buses operate from central locations within Heraklion.
These stations serve routes inside the city, nearby neighborhoods, and key urban areas.
Stops are usually close to shopping streets, residential zones, and public buildings.
What City Bus Stations Are Used For
City bus stations handle short-distance travel.
They are used for commuting, visiting the city center, reaching hotels, and accessing nearby districts.
They are not designed for long-distance travel across Crete.
KTEL (Intercity) Bus Stations
Intercity buses operate under the KTEL system.
KTEL stations are dedicated terminals for travel between Heraklion and other cities, towns, and regions.
These stations are larger and equipped for longer journeys.
Destinations Served by KTEL Stations
KTEL stations handle routes to places such as Chania, Rethymno, Agios Nikolaos, and Sitia.
They also serve many popular resorts and beaches.
These routes follow fixed timetables and require correct station selection.
Facilities at KTEL Stations
KTEL stations usually include ticket counters, waiting areas, and luggage handling.
Information desks and electronic boards display departures and destinations.
Facilities are more extensive than those at city bus stops.
Choosing the Correct Station
The correct station depends entirely on your destination.
Travel within Heraklion uses city bus stations, while travel outside the city uses KTEL terminals.
Confusing the two is a common mistake for first-time visitors.
How to Confirm Your Departure Point
Always check the station listed on your ticket or schedule.
Route names alone are not enough, as similar destinations may depart from different stations.
Confirming the station in advance saves time and avoids last-minute taxi rides.
Transfers Between Stations
City and KTEL stations are not always within walking distance of each other.
Transfers may require a city bus or taxi.
Planning extra time for transfers is recommended.
Arriving Early
Arriving at the station early reduces stress.
This is especially important for KTEL departures, where luggage loading and boarding take time.
Language and Signage
Major stations use both Greek and Latin characters.
Staff are accustomed to assisting travelers, even with limited Greek language skills.
Common Mistakes to Avoid
Do not assume all buses leave from one central terminal.
Do not rely solely on hotel directions without confirming the station name.
Understanding the Station System
Once the difference between city and intercity stations is clear, navigation becomes straightforward.
Knowing where to go ensures smoother travel throughout Heraklion.
